Centre for Connections
Dawn Tracz B.S.W. , R.S.W.

Being open
Being curious
Being at his/her emotional tone

Being loving, supportive and positive
Being focused on strengths, feelings & needs

Being willing to put yourself in their shoes
Being willing to imagine what that might be like
Being willing to imagine what they would need

Listening with your ears … To the words
Hearing with your heart …. To the feelings

Risking going beyond your comfort level
Risking feeling as uncertain as he/she might be feeling

Accepting feelings or experiences that you might not understand
Demonstrating empathy, not reassurance for his/her feelings

Dianne Mathes Therapist & Trainer 416– 487 –2404 (Toronto)


website: diannemathescounselling.ca